Liberty Hospice’s location serving Wilmington, North Carolina has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall caregiver and family satisfaction score that ranked in the top 20 percent of all eligible SHP clients for the 2022 calendar year.

The annual SHPBest™ award program was created to acknowledge hospice providers that consistently provide high quality service to families and caregivers of patients receiving hospice care. The 2022 award recipients were determined by reviewing and ranking the overall CAHPS Hospice survey satisfaction score for more than 1,750 hospice providers. With one of the largest CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made family and caregiver satisfaction a priority and have been rewarded for their efforts with high marks on the CAHPS Hospice survey.

“SHP is very excited to have the opportunity to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. We commend these organizations for their determination to provide top-notch care to the patients and caregivers that they serve,” said Kevin Vogel, President of SHP.

Liberty Home Care’s Elkin and Stuart locations previously received a “Superior Performer” award, ranking in the top 20 percent of all eligible SHP clients in 2021. The Stuart location also received a “Superior Performer” award in 2019 and 2018. No awards were given in 2020 due to the pandemic.

Liberty HomeCare and Hospice Services provides home health care, hospice care and palliative care throughout North Carolina, South Carolina and Virginia. For additional information about our services and locations, please visit our website or call (800) 999-9883.

About Strategic Healthcare Programs (SHP)

Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.